I so hate Gmail's new look. Today was
finally the day when I was no longer allowed to "temporarily" use the
old look. What does the new look mean? It means I no longer have the
comfortable choices "Archive", "Report spam", "Delete" etc., but some cryptic pictograms,
so each and every time I want to do something, I would have to hover the mouse
over one button after another, to see what it does, until I've found the right
button. A fucking one or two second's delay with every fucking elementary
operation. Either that, or click accidentally the wrong pictogram dozen times a
day. A constant annoyance like that is liable to make a murderer out of me in a
week. I can't find the words to express my outrage at the mean bastards at
Google who just can't keep a perfect thing perfect but feel the need to alter
it only for the sake of changing something every now and then.
So I reflected that now is the time that I
really need to find a new email service. Hotmail isn't an option as it's
clearly more illogical and inconvenient than Gmail, but there must be plenty of
other free email services. To think of that, maybe I will even give Hotmail a
chance. I mean, Google really seems to be becoming a sinking ship. Look how the
Google search has become cluttered beyond any reason by other search engines
and nonsense webpages that have learned how to make Google to place their pages
among the top search results even thought they contain nothing of the kind you
were searching for. Sometimes it seems like Google wants to repel their users.
Like the way they're taking over websites like YouTube and pressing you to log
in with your Gmail account. Now I can't be logged in to Gmail with one account
and to YouTube with another. I have to think twice before logging in to
YouTube because that would log me out of Gmail. What the fuck do they think
that's supposed to be good for? All right, I know, it's because they want you to only use
one identity on every website, so it would be easier to whoever has access
to their database to keep track of what's you've been up to.
But I'm digressing. This morning I
found myself hating Google possibly more than I've ever hated Microsoft.
I've been using Gmail for I don't know how many years and
recommended it to everyone and gotten so used to it and now they are taking it
away with their idiotic attitude. Of course, I clicked on everything I could
think of, trying to find a way to get Gmail look even halfway usable again. I
couldn't. Then, in desperation, I began looking if anyone had found a way to
get the old look back after all. I mean, Gmail's Settings is such an
unintuitive labyrinth that it's quite possible that the possibility was there but I couldn't find it. It's happened several times that I've found that one
or another Gmail's idiotic features can actually be changed – as long as you're lucky
enough to find where it's located.
Anyway, I quickly found that there were
many people like me, unhappy with the new piece-of-shit look of Gmail. I found
a discussion where a couple dozen of people had been complaining about the new
look in a last couple days, or even telling they were switching to another
email service. The last post was from an arrogant bitch apparently representing
Gmail who laughed in everyone's face by saying thank you for your feedback and we are so committed to providing the best service to our users,
and I have closed this discussion because it was so old anyway.
Sure, it's an old story how Google keeps
pissing in their users' faces and acting as if everything was perfectly normal.
But then I read another thread which lead me to another thread which
lead me to the vital information that IT IS ACTUALLY POSSIBLE TO CHANGE THE
SYMBOLS ON GMAIL'S BUTTONS BACK TO TEXT. After some looking around in the Gmail
Settings labyrinth, I found how to do it:
1. There is that flower- or gearwheel-
shaped thing in the upper right corner. Click on it and choose
"Settings".
2. On the "General" section
(which opens by default), about in the middle of the page, there is a setting
"Button labels". You have two choices: "Icons" and
"Text". Those rat bastard assholes have made "Icons" the
default choice, but if you select "Text", you'll have your
convenient, understandable labels back. (Don't forget to scroll down and click
"Save Changes".)
Understandably, before I began searching
for help on the Web, I had been going through all those Settings pages, and I
hadn't found those four words of text "Button labels – Icons – Text".
It's amazing. It's not the first or second or tenth time that I find myself
wondering how do they manage to hide things so skilfully? I've never seen
another piece of software like Gmail where the settings, logically speaking,
should be easy to find, but I just keep looking and looking and can't find
them, and then I finally find them somehow, and think "Oh, here it
is!" And the next time I need it, I keep on looking again until I feel I'm
going crazy.
Anyway, WHAT ON EARTH PREVENTED THE GMAIL
MORONS FROM SIMPLY LETTING ME KNOW THAT I DIDN'T HAVE TO PUT UP WITH THOSE
FUCKING IDIOTIC CRYPTIC SYMBOLS? It would have been so easy to say. Instead, I
was, during half a year or so, flooded with messages "we will fuck up the
comfortable user interface you are used to, and we just do whatever comes into
our minds when we're stoned, and we don't give a shit what you think"?
Of course, I'm seeing this attitude all
over me. I mean, try to get any reasonable answers from the Amazon staff, or
the mind-blowingly absurd experience I had with a British software company some time ago. Or
look at this article about a Canadian bank which dwarfs even that. The English-speaking world seems to have forgotten what customer service means.
But Google is the worst I can think of at this moment. They don't even bother
to try to pretend they care about its users.
Now, on the one hand, we are not paying for
Gmail, so, strictly speaking, we are not entitled to demand anything. On the
other hand, if you are the clear market leader and you have built up a huge
enthusiastic user base, it's stupid beyond words to keep irritating them by
forcing unnecessary changes to the worse upon them, just because some freak
employed by you wakes up one morning, scratches his balls and thinks "hey,
wouldn't it be cool if so-and so looked different?"
To sum up: I've had it. I am going to find a
new email service – one that doesn't treat their users like shit.